Privacy Policy
Last Updated: January 2025
At Genious Model School (Saroeducationbd), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our school management platform and online payment services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Student name, parent/guardian name, phone number, email address, and admission details.
- Academic Information: Class, section, roll number, attendance records, fee ledgers, and academic performance data.
- Payment Information: Payment receipts, transaction IDs, and payment history. Note: We do NOT store full credit/debit card numbers or banking credentials.
- Technical Data: IP address, browser type, device information, and usage patterns for analytics and security purposes.
2. How We Use Your Information
- To process and manage online fee payments through SSLCommerz secure payment gateway.
- To maintain student academic records and provide access to parents.
- To send payment confirmations, receipts, and school notifications via SMS and email.
- To improve our platform, ensure security, and comply with legal obligations.
3. Payment Data Protection
All payment transactions are processed through SSLCommerz, a PCI-DSS compliant payment gateway. Your payment data is encrypted using 256-bit SSL (Secure Socket Layer) technology. We do not store sensitive payment information such as card numbers, CVV codes, or banking passwords on our servers.
Your financial data is protected with industry-standard encryption. All transactions are securely handled by SSLCommerz, ensuring your payment information remains private and secure.
4. Information Sharing & Disclosure
- We do not sell, trade, or rent your personal information to third parties.
- We may share necessary information with SSLCommerz solely for payment processing purposes.
- We may disclose information if required by law, court order, or government regulation.
- Aggregated, anonymized data may be used for analytical purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Academic and payment records are retained in accordance with school record-keeping policies and applicable Bangladeshi laws.
6. Your Rights
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Deletion: You may request deletion of your account and associated data, subject to legal retention requirements.
- Withdrawal of Consent: You may withdraw consent for data processing at any time.
To exercise these rights, please contact us.
7. Children's Privacy
Our services are used by parents/guardians on behalf of their children. We do not knowingly collect personal information directly from children under 18. All student information is provided by parents or authorized school personnel.
8. Cookies & Tracking
We may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and maintain session security. You may disable cookies through your browser settings, though this may affect certain platform functionalities.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out: